ITA SERVICES

Securing, safeguarding, and recovering our client’s most valuable assets have created special and intimate business relationships.

In support of our client’s expectations, we have managed to create, within the ITA Services Group, three unique service divisions to continue to serve the best operational and commercial interests of our clients.

Our three main service divisions
within the ITA Services Group are:

ASSET SECURITY MANAGEMENT
This division, in conjunction with a bouquet of client-centric services, is responsible for managing the process of tracking, monitoring, and recovering client assets by means of the national control center and cross border recovery network.
FRAUD AND WHISTLEBLOWING HOTLINE SERVICES
This division aims to assist multiple organisations with a 24/7 hotline service, in combating corruption, fraud, theft, misconduct and a host of unethical practices, by providing a dedicated report line which is safe, secure, and confidential.
SUPPLY CHAIN MANAGEMENT
This division sources and procures a variety of specialised products and services to support our growing list of clients across a broad spectrum of industries and commercial sectors.
ASSET SECURITY MANAGEMENT
This division, in conjunction with a bouquet of client-centric services, is responsible for managing the process of tracking, monitoring, and recovering client assets by means of the national control center and cross border recovery network.
FRAUD AND WHISTLEBLOWING HOTLINE SERVICES
This division aims to assist multiple organisations with a 24/7 hotline service, in combating corruption, fraud, theft, misconduct and a host of unethical practices, by providing a dedicated report line which is safe, secure, and confidential.
SUPPLY CHAIN MANAGEMENT
This division sources and procures a variety of specialised products and services to support our growing list of clients across a broad spectrum of industries and commercial sectors.

Our clients and their business requirements continue to drive our innovation efforts as we expand and develop, along with the asset security management and commercial sectors, its unique parameters and the changing of the overall economic landscape.

We strive towards creating new services while simultaneously improving our current service offering while modern technology evolves, laws are promulgated, policies instituted, and the needs of our clients change.

ASSET SECURITY MANAGEMENT

We are humbled, but also immensely proud, of our longstanding record of asset security management and recovery.

To date we have successfully recovered well over 20 000 assets, and we recover, on average, nine out of ten of our assets under management.

We offer a comprehensive asset security management support structure with a full stack of critical client-centric services, including the following:

24 HOUR CONTROL CENTRE

Our Control Centre enables us to monitor multiple clients and their specific needs including after- hours client queries, scheduling installations, data capturing or any other predefined needs.

The Control Centre is PSIRA registered and operates under secure operating protocols including:

> Remote backup.

> Off-grid capabilities.

> Multiple redundancy option to ensure continuous connectivity.

> Strict and precise access control.

> CCTV based surveillance and monitoring systems.

> Secured voice logging for recordkeeping and quality assurance purposes.

> Outsourced armed response services.

RECOVERY NETWORK

Our extensive network of relationships and cross-border agencies cooperatives, gives us exclusive asses to the largest privately contracted recovery network in the industry and the country.

As an added benefit, and in support of the recovery network, ITA Service Group also has exclusive access to air support in all major cities.

ASSET TRACKING AND RECOVERY SERVICE

We offer a variety of tracking and recovery services of protected assets, via our recovery network. Agencies and tracking affiliates are fully versed in Global Positioning System (GPS), Global systems for Mobile Communication (GSM), Radio Frequency (RF) and Digital Beacon tracking methods, technology, and support systems.

ASSET SECURITY

We ensure asset security by providing asset security solutions by means of Global Positioning System (GPS), Global systems for Mobile Communication (GSM), Radio Frequency (RF), Biometric and Radio Frequency Identification (RFID) technologies.

These methodologies include Asset Tracking and Location, Access Control Systems, Time, and Attendance Registries to securely manage assets, facilities, equipment, and personnel.

PROTECTIVE ESCOURT SERVICES

Our escorts and safeguarding services provide a secure and safe environment to our clients during violent protests, strikes or social upheaval and unrest to ensure our clients are enabled to continue to do business.

An essential part of the service is regular route patrols that provide additional and continuous peace of mind and safety to clients, staff, facilities, and assets.

FUEL MANAGEMENT

Our partnership with a software development partner led to the design and development of our own ITA fuel management system. The system is fully incorporated into our Control Centre.

The functionality and purpose of the product and service is to provide our clients with invaluable data including the following:

> Accurate fuel data.

> A client tracking system.

> Fuel transaction data.

> Reporting and Feedback.

> A comprehensive and total solution.

SPECIAL INVESTIGATIONS AND AUDITS

The sheer scale of the ITA Recovery network enables us to conduct real- time investigations during accidents as well as retrospectively once a crime has already been committed.

Our extensive CCTV surveillance services, together location data and other useful information, makes for critical and factual information and assists clients in analysing crimes and to prevent future incidents for reoccurring.

SPECIALISED CONSULTING SERVICES

With well over one hundred years of combined asset security management experience between the team, our clients rely on our specialised knowledge and expertise to advice and consult on operational matters and specialised projects.

Our specialised consulting services include following:

> Advice and assistance to new clients in the industry.

> Operational meetings with existing clients.

> Knowledge and experience of modern technology, trends, and shortcomings in the industry, and managing client expectations.

> Professional involvement with accreditation bodies and vehicle security accreditation such as VESA VSS Administration (see Home Page – Certification, Accreditation and Memberships here )

SUPPLY CHAIN MANAGEMENT

In support of creating much needed infrastructure to improve the lives of all citizens, the South African government continues to facilitate and stimulate economic growth by means of capital development projects across the country.

This has led to the successful establishment of ITA Services Group’s Supply Chain Management division in 2017. The main purpose of the division is to source, procure and manage a variety of products and services to support existing and new clients, across multiple technologies, industries, and sectors.

The Supply Chain Management division focuses on the delivery of quality Bespoke Products, and clients include, amongst others, the Department of Correctional Services, Department of Agriculture, Cape Nature and Provincial Hospitals and clinics.

BESPOKE PRODUCTS:

This service procures industry-specific products with unique specifications, operating requirements, and functions. ITA Services Group provides the necessary expertise and knowledge to source the correct items and to negotiate favorable terms on behalf of their clients.

The main product categories are:

INDUSTRIAL PRODUCTS

Tools, scaffolding, plumbing supplies, building material, heavy duty equipment, trolleys, jacks, pallet jacks.

TRANSPORTATION / VEHICLE PARTS

Fuel management and control systems, spare parts, lubricants and oils.

AGRICULTURAL PRODUCTS

Pumps, cables, piping, irrigation, equipment, filtration systems and more.

ELECTRICAL PRODUCTS

Motors, cables, equipment, solar panels, inverters, battery system, switches and DB’s.

FOOD/PERISHABLES

Dry store goods, meat, vegetables, beverages, fruit, and tinned foods.

OFFICE SUPPLIES

Stationary, paper, printer cartridges, office equipment, desks, chairs, filing cabinets and more.

CORPORATE CLOTHING / PROTECTIVE CLOTHING

Boots, coveralls, eye protections, ear protection, gloves, face masks, dust masks, shirts, skirts, trousers, blouses and more.

CHEMCIALS / CLEANING EQUIPMENT

Floor polish, washing liquid, multi-cleaner, mops, brooms, buckets, cloths, cleaning materials, rubber gloves, protective eye wear, dust masks, gumboots, steel-tip shoes and more.

COMPLETED PROJECTS

CLIENT
TYPE
VALUE (R)
LINK
Casidra
Agricultural
756 140.73
Go to website
Department of Agriculture
Agricultural
23 314.10
Go to website
Department of Correctional Services
Agricultural
301 677.96
Go to website
Western Cape Health: Alan Blythe Hospital
Perishables – Fruit and Veg
26 927.90
Go to website
Western Cape Health: Brooklyn Chest Hospital
Security – Alarm System
103 000.00
Go to website
Western Cape Health: Ceres Hospital
Perishables – Fruit and Veg
149 910.23
Go to website
Western Cape Nature Conservation Board
Personal Protective Equipment (PPE)
12 315.35
Go to website
De Beers Group Services
Biometric System
365 071.44
Go to website
Overberg Education District
Security – Alarm System
22 971.25
Go to website
Boskloof Eco Estate
Water and Reticulation
720 000.00
Go to website
Inviromental Solutions
Water and Reticulation
158 000.00
No Link
Boskloof Eco Estate
Deforestation and removal of invasive vegetation
360 000.00
Go to website
AAT Composites
Water and Reticulation
454 000.00
Go to website
Bapchic
Agricultural
675 000.00
No Link

COMPLETED

PROJECTS

1. Casidra


Value: R 756 140,73
Type:  Agricultural.
Link:   click here

2. Department of Agriculture


Value: R 23 314,10
Type:  Agricultural.
Link:   click here

3. Department of Correctional Services


Value: R 301 677,96
Type:  Agricultural Products and Water Reticulation
Link:   click here 

4. Western Cape Health:

Alan Blythe Hospital


Value: R 26 927,90
Type:  Perishables – Fruit and Veg
Link:   click here 

5. Western Cape Health:

Brooklyn Chest Hospital


Value: R 103 000,00
Type:  Security – Alarm System
Link:   click here

6. Western Cape Health:

Ceres Hospital


Value:  R 149 910,23
Type:   Perishables – Fruit and Veg
Link:    click here

7. Western Cape Nature Conservation Board


Value: R 12 315,35
Type:  Personal Protective Equipment (PPE)
Link:   click here 

8. De Beers Group Services


 

Value:   R 365 071,44
Type:    Biometric System
Link:    click here

9. Overberg Education District


Value:  R 22 971,25
Type:   Security – Alarm System
Link:   click here 

10. Boskloof Eco Estate


Value: R 720,000,00
Type:  Water and Reticulation
Link:   click here

11. Inviromental Solutions


Value: R 158,000,00
Type: Water and Reticulation

12. Boskloof Eco Estate


Value: R 360,000,00
Type: Deforestation and removal of invasive vegetation
Link:   click here

13. AAT Composites


Value:  R 454,000,00
Type:   Water and Reticulation
Link:    click here 

14. Bapchic


Value: R 675,000,00
Type:  Agricultural

FRAUD AND WHISTLEBLOWING HOTLINE SERVICES

In a globally connected world, economies and business relationships are often defined by levels of trust between parties, stakeholders, investors and even governments.

Adherence to International accounting standards and auditing practices are overseen and monitored by countless institutions and formal bodies to ensure that all business conducted is fair and honest.

ITA Services Group’s Fraud and Whistleblowing Hotline Services division is Safeline-EX Standard Certification approved by The Ethics Institute which ensures that ITA is an accredited service provider.

To view our accreditation certificate, click here

The Fraud and Whistleblowing Hotline division aims to assist organisations in combating corruption, fraud, and a host of unethical practices, by providing a dedicated report line which is safe, secure, and confidential.

The ITA Control Centre is capable of servicing multiple tracking companies and actively monitoring alarms and real-time security systems. The Control Centre also manages and reports on a variety of incidents.

Client can also be assisted with dedicated awareness programs, useful training material and focused training sessions.

The Hotline service is available 24/7 and provides employees, customers, suppliers, service providers and other interested parties with channels of communication to disclose fraud, corruption, theft, misconduct or any other unethical behaviour or practices.

FRAUD AND
WHISTLE-
BLOWING
HOTLINE
SERVICES

In a globally connected world, economies and business relationships are often defined by levels of trust between parties, stakeholders, investors and even governments.

Adherence to International accounting standards and auditing practices are overseen and monitored by countless institutions and formal bodies to ensure that all business conducted is fair and honest.

ITA Services Group’s Fraud and Whistleblowing Hotline Services division is Safeline-EX Standard Certification approved by The Ethics Institute which ensures that ITA is an accredited service provider.

To view our accreditation certificate, click here

The Fraud and Whistleblowing Hotline division aims to assist organisations in combating corruption, fraud, and a host of unethical practices, by providing a dedicated report line which is safe, secure, and confidential.

The ITA Control Centre is capable of servicing multiple tracking companies and actively monitoring alarms and real-time security systems. The Control Centre also manages and reports on a variety of incidents.

Client can also be assisted with dedicated awareness programs, useful training material and focused training sessions.

The Hotline service is available 24/7 and provides employees, customers, suppliers, service providers and other interested parties with channels of communication to disclose fraud, corruption, theft, misconduct or any other unethical behaviour or practices.

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